Shipping policy
Shipping Policy – Kronex
At Kronex, we work hard to ensure your order arrives safely and as quickly as possible.
📦 Order Processing
All orders are processed within 1–3 business days after payment confirmation.
During high-demand periods, promotions, or product launches, processing times may be slightly extended.
🌍 Shipping & Delivery Times
Estimated delivery times:
- International: 7–20 business days
Delivery times may vary depending on the shipping carrier, customs processing, or external circumstances.
🚚 Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your package at any time.
If you do not receive tracking information after several days, please contact us.
📭 Delays & Shipping Issues
Kronex is not responsible for delays caused by:
- Customs procedures
- Incorrect shipping information provided by the customer
- Carrier-related issues
- External circumstances or force majeure
If you experience any issue with your order, contact us and we will do our best to help.
❌ Lost or Returned Packages
If a package is returned due to an incorrect address or failure to collect the package, the customer will be responsible for the cost of reshipping.
📩 Contact
For any shipping-related questions, contact us at: